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EMC Customer Service

Transform your service experience with world-class customer service offerings and capabilities. EMC's comprehensive portfolio of warranty, maintenance and personalized support services is designed to protect your IT investment and environment. Whether you want to upgrade your warranty coverage or customize your support, EMC Customer Service offers experienced technicians, flexible service level options, and multiple support channels to meet your specific needs.

New customers: Take these five simple steps to access EMC Customer Service tools and resources to optimize your EMC experience.

Complete Your Solutions
Customer Service Options

Learn about our portfolio of customer service options for your applications and information infrastructure.

Easy to Acquire
PERSONALIZED SUPPORT SERVICES

Boost your support experience with Personalized Support Services such as the Service Account Manager.

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ONLINE SUPPORT TOOLS AND RESOURCES

Use your support channel of choice to gain access to EMC's suite of innovative capabilities and tools that provide technical information and expertise.

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PRODUCT WARRANTY, MAINTENANCE, & SERVICE DESCRIPTIONS

Download documentation on EMC product warranty and maintenance and post-warranty service offerings.

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SUPPORT FOR SOLUTIONS

Access a network of leading technology providers for comprehensive interoperability support.

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ADDITIONAL RESOURCES

Access collateral such as service overviews and videos on EMC Customer Service offerings and capabilities.

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Need help immediately? EMC Sales Specialists are standing by to answer your questions real time.
Use Live Chat for fast, direct access to EMC Customer Service Professionals to resolve your support questions.
Explore and compare EMC products in the EMC Store, and get a price quote from EMC or an EMC partner.
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Want to talk? Call us to speak with an EMC Sales Specialist live.