Product: Ionix Business Impact Manager

Smarts Business Impact Manager is now

Ionix Business Impact Manager
Business-aware infrastructure management

EMC Ionix Business Impact Manager automatically determines how technology events affect business services and the customers who use them. With Business Impact Manager, you leverage the power of the EMC Common Information Model to map business services and processes to the network and application resources supporting them. This tool calculates how problems in one business process affect a related process so you can act quickly to ensure availability of key services.

Descriptive & Technical Info

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Managing Next-Generation Networks: Service Assurance for New IP Services

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Ionix Business Impact Manager delivers:

Features	Benefits
Corrective action prioritization	Use Ionix Business Impact Manager to assign the right skilled resources to the problems that affect the business most.
Adjustable criteria	Define the criteria used to measure business impact.
Business process mapping	Automatically update maps as the IT environment changes.
Targeted calculations	Determine the business impact of network, system, or application outages, and prepare customer service representatives accordingly.

Product Name	Operating Environment

Ionix Business Dashboard -Access realtime analysis via a customizable, web-based user interface that features tight security, role-based privileges, and single sign-on.

Ionix IP Availability Manager -Automate real-time root-cause analysis of critical network connectivity problems at all layers.

Ionix IT Performance Reporter Network Edition -Quickly isolate performance bottlenecks and proactively identify network availability and performance problems and trends.

Ionix Report Manager -Meet performance targets and service levels by retrieving, organizing, and viewing historical event information monitored by EMC Smarts applications.

Ionix Service Assurance Manager -Integrate and correlate topology, events, and analysis from multiple sources for a clear picture of the health of your information infrastructure and its effect on your business.

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