Product: Ionix Service Assurance Manager

Smarts Service Assurance Manager is now

Ionix Service Assurance Manager
Intelligent, advanced IT management

EMC Ionix Service Assurance Manager is the cornerstone of the EMC Ionix for IT Operations Intelligence management suite. Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources, and it works with the EMC Ionix Global Console or EMC Ionix Business Dashboard to provide a real-time, end-to-end perspective on your information infrastructure, its health, and its effect on the business-critical services that it supports.

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Ionix Service Assurance Manager delivers:

Features	Benefits
Single integration point	Eliminate high-cost silo management by managing IT services and their underlying infrastructure across multiple tools and domains.
Console/web displays	Gain multi-tier visibility into your complex distributed infrastructure, including web-based dashboard views.
Tool leverage	Complement the tools and systems you already have in place and consolidate them into Service Assurance Manager.
Status tables	Get at-a-glance status of key groups such as customers and services.
Security assurance	Validate EMC security controls and help satisfy procurement requirements with Common Criteria Certification.

Available Evaluation Software.

Product Name	Operating Environment

Ionix Business Dashboard -Access realtime analysis via a customizable, web-based user interface that features tight security, role-based privileges, and single sign-on.

Ionix IP Availability Manager -Automate real-time root-cause analysis of critical network connectivity problems at all layers.

Ionix IT Performance Reporter Network Edition -Quickly isolate performance bottlenecks and proactively identify network availability and performance problems and trends.

Ionix Notification Manager -Gain automated, consistent, and extensive processing of IT management notifications.

Ionix Report Manager -Meet performance targets and service levels by retrieving, organizing, and viewing historical event information monitored by EMC Smarts applications.

Ionix VoIP Performance Reporter -Receive customized VoIP performance reports, so you can measure VoIP performance, better understand service levels and capacity requirements, and maximize use.

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